Cruelty ‘became the norm’ in NHS

[PatrickC]

http://metro.co.uk/2013/11/19/jeremy-hunt-cruelty-became-the-norm-in-nhs-4193430/

 

"Cruelty towards patients became ‘normal’ in the NHS without anyone noticing, according to Jeremy Hunt."

 

Apologies for starting a new NHS thread, but I couldn't locate Alan's initial post.