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Elements of conversation


Matthew Ed Moran

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Body Language:

 

- Posture

 

- Eye Contact

 

- Tone of Voice

 

- Pacing speech

 

Verbal Communication:

 

- Listening

 

- Being Curious and Asking Questions

 

- Forming Judgments

 

- Creating Analogies

 

Any more?

 

I tried to put them in order of importance so that they can be practiced individually. The only two I am unsure of in their current places are Posture and Eye Contact. Which is more important and basic?

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Proximity would be part of the body language.  How close or distant someone is standing/sitting is an important factor in how people respond to you. 

 

Also, mirroring.  That would maybe fall under posture, depending on how broadly you intended to apply that term.

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I would say body posture and eye contact are somewhat equal. If someone is looking at you as they are walking away from you as you are trying to talk to them, then their eye contact doesn't negate that their posture is currently moving away from you. The other side of that is if someone has an "open" posture and is facing you but they are watching a pretty girl walk by with their eyes, then they aren't giving you their full attention. Not that someone should be holding their arms out for a hug in an unbreakable staring contest to get you to think they are being receptive. Just that there is a difference between a glance away or a shift in body stance and someone who isn't interested in engaging with you. Full attention is both posture and eye contact. 

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93% of communication is nonverbal, which can be broken down to visual cues (55%) and voice quality (38%). Visual cues can broken down further by body language, facial expression, physical appearance, and dress. Voice quality can likewise be volume and tone of voice.

 

The other 7% of communication is words, which although is the smallest part, is also the one we have the most control over. Things like body language, facial expression, tone of voice are virtually outside our control. In other words, good luck actually fooling others that you're happy when you're in fact upset. The body always tells the truth.

 

The vast majority of our development as a social species has been without verbal language. We had to convey complex information through other means, and so we are highly tuned into those other means. You may not even be aware or clear of what exactly causes you to form an opinion of others, but your instincts know. Knowledge of people is largely intuitive.

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