Just discovered the communication process called Nonviolent Communication developed by Marshall Rosenberg and I thought this community would be interested in it.
Nonviolent Communication (NVC) includes a simple method for clear, empathic communication, consisting of four steps:
Observations
Feelings
Needs
Requests
NVC aims to find a way for all present to get what really matters to them without the use of guilt, humiliation, shame, blame, coercion, or threats. It is useful for resolving conflicts, connecting with others, and living in a way that is conscious, present, and attuned to the genuine, living needs of yourself and others.
A simple example of how to practice it : http://www.wikihow.com/Practice-Nonviolent-Communication Example of it in practice (I found this very helpful) :